Terms & Conditions

Last Updated: 18.09.25

These Terms & Conditions govern the use of our website and services provided by Pagency. By engaging with us, you agree to these terms.

1. Services

We provide web design, development, and related digital services as described in project proposals and contracts.

2. Client Responsibilities

Clients agree to:

  • Provide all necessary content, materials, and feedback in a timely manner.
  • Ensure provided content does not infringe on third-party rights.
  • Make payments according to agreed schedules.

3. Intellectual Property

  • We retain ownership of design concepts until full payment is received.
  • Upon final payment, ownership of final deliverables is transferred to the client.
  • We reserve the right to showcase completed projects in our portfolio.

4. Payments & Refunds

  • A deposit may be required before work begins.
  • Invoices are due within [X] days of issue.
  • Refunds are not guaranteed once work has commenced, unless otherwise agreed.

5. Revisions

Each project includes [X] rounds of revisions. Additional revisions may incur extra charges.

6. Limitation of Liability

We are not liable for:

  • Loss of profits, revenue, or data.
  • Issues arising from third-party providers (e.g., hosting, plugins, domains).
  • Damages caused by misuse or modifications made after project delivery.

7. Termination

Either party may terminate the agreement with written notice if terms are breached. Fees for completed work remain payable.

8. Governing Law

These terms are governed by the laws of [Your Country/State].

9. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on our website.

10. Contact

For questions about these Terms:
hello@pagency.co.uk